As a
consumer, you have many choices when it comes to selecting an insurance agent.
We are commonly asked, “Why should I hire local rather than going with a
large national firm?” To some, a local insurance agent might seem like a
“middle man” between you and the larger firms. However, nothing could be
further from the truth. Here are a few reasons you might want to consider
going local:
- Service – Customer satisfaction comes from great customer service. Often, large national firms cannot provide the one-on-one attention that you deserve. This is not because they don’t care about the customer, but rather because they are often working with such a high volume of customers, they don’t have the time to devote to them on an individual level. Local insurance agents work to build relationships with our clients. We get to know who they are, and their unique needs. And, because we do business in their community, we know the specific issues they face and can address them one-on-one instead of over the phone.
- Community Knowledge – Doing business in the client’s home community allows a local insurance agent to be a part of that community. We're able to get involved and lend a hand when a need arises. Often, we're able to work shoulder-to-shoulder with many of the clients we serve, including on local chambers of commerce, building commissions and other neighborhood groups.
- Offering better rates – Many times the rates that larger companies offer are not as low as the rates you can get when you go local. Because we can cater our plans to the specific needs of our community, you know that your policy is designed to fit your unique circumstances instead of a one-size-fits-all option.
